Question 1

Do you sell full bottles?

Accepted Answer

We focus on decants (1ml–10ml travel sizes) so you can try before committing to a full bottle. If you find a scent you love during a flight, we can discuss full-bottle options. Contact us for availability.

Question 2

Do I need an appointment?

Accepted Answer

Yes. Scent flights are by appointment so we can give you focused, personalized attention. Walk-ins are welcome for browsing decants and home fragrance during business hours (Mon–Fri 10–5, Sat–Sun 12–5 by appointment). Book a free 15-minute flight at cal.com/santa-cruz-scent/flight.

Question 3

Are decants authentic?

Accepted Answer

100% yes. All our decants are sourced directly from authorized retailers or brand distributors. We do not use gray-market or discount-channel product. You get the real fragrance.

Question 4

Can I bring a friend to a flight?

Accepted Answer

Absolutely. Scent flights work great for couples or friends. Book a slot and mention you’d like to bring someone; we’ll tailor the session so you can both sample and compare.

Question 5

Do you ship?

Accepted Answer

We primarily serve customers in person at our Santa Cruz location. For shipping inquiries (decants, candles, or home fragrance), contact us. We may be able to accommodate depending on your location and order.

Question 6

Where are you located?

Accepted Answer

311 Soquel Ave, Santa Cruz, CA. A fragrance bar near downtown, walkable from Pacific Ave and the Riverwalk.

Question 7

Are decants TSA compliant?

Accepted Answer

Yes. All our decant sizes (1ml–10ml) are well under TSA’s 3.4oz (100ml) limit. Keep them in a quart-sized clear bag and you’re good for carry-on.

Frequently Asked Questions